Processing and Shipping

Please allow 1-4 business days for order processing. Once your order is processed, a confirmation email will be sent to you. Please allow an additional 2-7 business days for shipping. (This does not include observed holidays or weekends.)

*Due to COVID-19, there may be a delay in the shipping process*

Business hours are Monday-Friday, 8am to 7pm. Allow us 24-48 hours to respond to any inquiries/customer support emails. Emails can be sent to [email protected]

****"GAUDY TRESSES BY IMA" IS NOT RESPONSIBLE FOR ANY DAMAGED, LOST, OR STOLEN PRODUCTS once they have been shipped out and you've received your confirmation by email. Please follow your tracking information and contact your local USPS office if your package is damaged or missing.